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Friday, May 11, 2007


Total time spent on the phone with technical support with either Rhapsody or Sandisk (my mp3 manufacturer): 2 hours, 20 minutes.

Number of calls: 5.

Number of emails that sent me unhelpful links: 3.

Number of tech support people I spoke to: 7.

Number of people truly able to help me: 1 (who used lingo such as "like," "totally," and "dude" a little too frequently for my taste).

Number of people I cursed at: 1 (I may have uttered the words "motherfucking mp3 player" and "I want to throw this fucking thing in the garbage.")

Finally, finally, the "like-this-and-like-that" guy was able to help me. I had to totally wipe the mp3 clean, change some settings, re-configure something, promise him my first-born child, and then re-download my songs. But it worked! My god it worked! Now, I can actually use this mp3 player -- the one my husband bought me for Chirstmas. Christmas, people! I can't begin to detail the frustration I've expereinced with it, but now it works and my run tonight is gonna friggin' rock!


Marcy said...

I'd totally give my first born up for some music, most definitely! Who wants to hear whining when you can hear sweet music? Kids are so overrated anyway :P Have fun, I hope it does rock!

Firefly's Running said...

WOW! That's really horrible, but I am glad that you were able to get to working now.